terms of use
Olena Real Estate is a prestigious real estate Company in the UAE, specializing in luxury properties and off-plan projects to provide clients with exclusive opportunities.
terms of use
Set of Data Covered
The Company’s Data Protection Policy applies to all sets of personal data currently held or handled by the companies or to be obtained in the future, which includes the following:
– Company’s personnel, including senior management, staff, agents,
– Any of the companies’ customers, contractors, suppliers,
– Third-party consultants, business partners, or business associates assisting the Company companies in executing the transactions.
Personal Data
The personal data will cover the information relating to a person (also known as “Data Subject”) who is or can be identified, directly or indirectly, by reference to any of the following parameters:
– Names of individuals or the legal person
– Nationality
– Date and place of birth
– Correspondence Address
– Contact details – Email ID and contact number
– Identity Card details (such as Passport number, Emirates ID number, or any other national ID card)
– Identification details of the close family and associates
Data Protection
Processing personal data means any operations performed about personal data, such as collecting, recording, evaluating and organizing, altering, and transmitting to third- party for compliance or providing the agreed services, including data retention, deletion, or destruction.
Key Principles for Data Protection
The Company firmly commits to preserving privacy and upholding the data protection rights of the employees, customers, suppliers, and other stakeholders. The Company’s approach to processing personal data is guided by principles that align closely with the data protection guidelines and the ADGM’s Data Protection Regulations. The Company shall adhere to the following core principles of data protection:
Fairness And Lawfulness Processing:
– While processing personal data, the companies shall ensure that the rights of the data subjects are protected. Personal data shall be obtained and processed using the utmost fair and legal approach.
– The Company shall ensure that only the relevant data necessary to carry out a business transaction is obtained and processed..
– The data shall be collected and processed only upon lawful consent of the person concerned.
The Data Protection Officer ensures compliance with the data protection requirements, provides internal notices, establishes procedures, and educates employees to handle the data carefully in alignment with these principles.
Purpose Limitation:
Collecting personal data is always for specific, explicit, and legitimate purposes, as intimated to the data subject before obtaining the data. The companies shall not indulge in any further processing of the data inconsistent with the pre-determined purpose.
Adequate Data Collection:
The company collects the necessary and relevant personal data required for the intended processing purposes, strictly following the data collection process, with periodic review of the data obtained and processed.
Accuracy And Timeliness:
Ensuring the accuracy of the personal data is of paramount significance. Any inaccuracies in the data are promptly addressed. Further, any expiry of the information is immediately discussed with the data subject, and valid data is obtained to ensure the data’s relevance and regulatory compliance.
The companies must take necessary measures to ensure that the inaccuracy or incompleteness of the data is corrected, updated, or deleted.
Transparency:
The company shall ensure that the personal data is directly obtained from the data subject in compliance with the regulatory requirements.. Further, the data subject shall be informed about the purpose for which the data is collected and how the same will be handled. The companies shall clarify the data subject about the possible data transfer to a third party and the reason thereof.
Data Retention and Deletion:
The company shall retain the personal data for such period as necessary to fulfill the regulatory data processing requirements. Any historical data with no more use or significance for compliance shall be handled optimally using the following methods:
– Secure and permanent deletion
– Anonymization, pseudonymization, or encryption
– Where secure deletion or encryption is not possible, the data shall be archived to restrict the further processing or usage of the data.
Thecompany shall maintain a transparent data inventory aligned with the purpose and data maintenance duration.
Data Security:
The companies shall ensure the security of all personal data, which shall be handled with confidentiality. These measures aim to prevent any unauthorized or unlawful processing and accidental loss or destruction of the data.
The company is dedicated to conducting responsible and ethical personal data processing practices by adhering unwaveringly to these principles.
Data Retention
The Company will keep the personal data records organized along with the log of the purpose for which such data has been used or is expected to be used for a minimum of six (6) years.
Violation and Reporting
The Company shall not tolerate non-compliance with the data protection principles laid down in this policy, and an appropriate investigation shall be launched against the concerned parties.
Depending on the seriousness of the violation and the impact it has caused, the Company shall suspend the employment arrangement with the internal personnel or terminate the business relationship with the stakeholder.
The Company encourages its staff and external stakeholders to report any suspected non-compliance with the data protection requirements involving any companies’ employees, customers, suppliers, third parties, or business associates. Such matter must be immediately escalated to the Group’s Data Protection Officer by: Writing an email at info@olenarealestate.ae
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